Frequently Asked Questions

General Questions

How long does it take to generate a PDF?

What's the maximum size HTML I can convert?

Do you support non-English content?

Yes! We fully support UTF-8 encoding for:

International characters and symbols
Right-to-left languages (Arabic, Hebrew)
Asian languages (Chinese, Japanese, Korean)
Accented characters (French, Spanish, German, etc.)
Mathematical symbols and special characters

Just ensure your HTML includes proper charset declaration:

<meta charset="utf-8">

Technical Questions

Can I use JavaScript in my HTML?

How do I add headers and footers?

Use CSS @page rules for professional headers and footers:

@page {
  margin-top: 2in;
  margin-bottom: 2in;
  
  @top-center {
    content: "Document Title";
    font-family: Arial;
    font-size: 10pt;
    color: #666;
  }
  
  @bottom-center {
    content: "Page " counter(page) " of " counter(pages);
    font-family: Arial;
    font-size: 10pt;
  }
  
  @bottom-right {
    content: "Generated on " date();
    font-size: 9pt;
    color: #999;
  }
}

Advanced options:

counter(page) - Current page number
counter(pages) - Total pages
date() - Generation date
Different headers/footers for first page

Can I embed fonts?

Yes! You can embed custom fonts using base64 encoding:

@font-face {
  font-family: 'CustomFont';
  src: url('data:font/woff2;base64,d09G...');
  font-weight: normal;
  font-style: normal;
}

body {
  font-family: 'CustomFont', Arial, sans-serif;
}

Font guidelines:

Use WOFF2 format for smaller file sizes
Always provide fallback fonts
Keep font files under 500KB each
Test fonts in different browsers first

How do I handle large tables?

Large tables require special CSS handling for page breaks:

table { 
  page-break-inside: auto;
  border-collapse: collapse;
  width: 100%;
}

tr { 
  page-break-inside: avoid;
  page-break-after: auto;
}

thead {
  display: table-header-group;
  page-break-after: avoid;
}

tbody {
  display: table-row-group;
}

/* Repeat header on each page */
@media print {
  thead {
    display: table-header-group;
  }
}

For very wide tables: Consider rotating to landscape mode or splitting into multiple tables.

Billing Questions

What happens if I exceed my plan limits?

Can I change plans anytime?

Do unused PDFs roll over?

Is there a bulk discount?

MCP Questions

Which AI assistants support MCP tools?

Can I use MCP tools without Claude Desktop?

Are there usage limits for MCP tools?

Can I customize MCP tool behavior?

Common Issues

Why is my PDF blurry or low quality?

Common causes and solutions:Images:

Use high-resolution images (300+ DPI)
Optimize image formats (PNG for graphics, JPEG for photos)
Avoid scaling images with CSS

Fonts:

Use web-safe fonts or properly embed custom fonts
Avoid very small font sizes (<10pt)
Ensure proper font licensing

CSS:

/* High-quality rendering */
img {
  image-rendering: optimizeQuality;
  max-width: 100%;
}

body {
  font-family: Arial, sans-serif;
  font-size: 12pt;
  line-height: 1.4;
}

My table breaks awkwardly across pages

Table pagination solutions:

/* Prevent breaking inside table rows */
table {
  page-break-inside: auto;
}

tr {
  page-break-inside: avoid;
  page-break-after: auto;
}

/* Keep table headers visible */
thead {
  display: table-header-group;
}

/* For very long tables */
.long-table {
  page-break-before: always;
}

Alternative approaches:

Split large tables into sections
Use landscape orientation for wide tables
Consider alternative layouts (lists, cards)

External resources aren't loading

Resource loading issues:Problem: External images, fonts, or CSS files don’t appear in PDF.Solutions:

Embed resources as data URLs:

<img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUg..." />

Use absolute URLs:

<img src="https://example.com/image.png" alt="Description" />

Inline critical CSS:

<style>
/* Critical styles here */
</style>

Best practice: Embed all critical resources to ensure reliability.

Getting More Help

Still need help?

Free Plan: Visit our community forum for user supportPaid Plans: Contact support@peedief.com with:

Your account email
Detailed issue description
Sample code or HTML (if applicable)
Error messages
Steps you’ve already tried

Premium Plans: Phone support available during business hours

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Frequently Asked Questions

General Questions

Technical Questions

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Common Issues

Getting More Help

Still need help?

Useful Resources

Status Page

API Documentation

Community Forum

Video Tutorials

Getting started

Usage

Configuration

Support

​Frequently Asked Questions

​General Questions

​Technical Questions

​Billing Questions

​MCP Questions

​Common Issues

​Getting More Help

Still need help?

​Useful Resources

Status Page

API Documentation

Community Forum

Video Tutorials

Frequently Asked Questions

General Questions

Technical Questions

Billing Questions

MCP Questions

Common Issues

Getting More Help

Useful Resources