Frequently Asked Questions

Template Questions

How do I find the right template for my needs?

Use the template discovery API to explore available templates:

List by category: Filter templates by type (certificates, invoices, reports, letters)
Search by tags: Find templates with specific features or industries
Review metadata: Check each template’s data requirements and sample output
Try samples: Use the sample data provided to test template output

Example:

curl "https://peedief.com/api/templates?category=certificates" \
  -H "x-api-key: YOUR_API_KEY"

How long does it take to generate a PDF from a template?

Can I customize existing templates?

General Questions

Do you support non-English content?

Yes! We fully support UTF-8 encoding for:

International characters and symbols
Right-to-left languages (Arabic, Hebrew)
Asian languages (Chinese, Japanese, Korean)
Accented characters (French, Spanish, German, etc.)
Mathematical symbols and special characters

Just ensure your HTML includes proper charset declaration:

<meta charset="utf-8">

Technical Questions

Can I use JavaScript in my HTML?

How do I add headers and footers?

Use CSS @page rules for professional headers and footers:

@page {
  margin-top: 2in;
  margin-bottom: 2in;
  
  @top-center {
    content: "Document Title";
    font-family: Arial;
    font-size: 10pt;
    color: #666;
  }
  
  @bottom-center {
    content: "Page " counter(page) " of " counter(pages);
    font-family: Arial;
    font-size: 10pt;
  }
  
  @bottom-right {
    content: "Generated on " date();
    font-size: 9pt;
    color: #999;
  }
}

Advanced options:

counter(page) - Current page number
counter(pages) - Total pages
date() - Generation date
Different headers/footers for first page

Can I embed fonts?

Yes! You can embed custom fonts using base64 encoding:

@font-face {
  font-family: 'CustomFont';
  src: url('data:font/woff2;base64,d09G...');
  font-weight: normal;
  font-style: normal;
}

body {
  font-family: 'CustomFont', Arial, sans-serif;
}

Font guidelines:

Use WOFF2 format for smaller file sizes
Always provide fallback fonts
Keep font files under 500KB each
Test fonts in different browsers first

How do I handle large tables?

Large tables require special CSS handling for page breaks:

table { 
  page-break-inside: auto;
  border-collapse: collapse;
  width: 100%;
}

tr { 
  page-break-inside: avoid;
  page-break-after: auto;
}

thead {
  display: table-header-group;
  page-break-after: avoid;
}

tbody {
  display: table-row-group;
}

/* Repeat header on each page */
@media print {
  thead {
    display: table-header-group;
  }
}

For very wide tables: Consider rotating to landscape mode or splitting into multiple tables.

Billing Questions

What happens if I exceed my plan limits?

Can I change plans anytime?

Do unused PDFs roll over?

Is there a bulk discount?

MCP Questions

Which AI assistants support MCP tools?

Can I use MCP tools without Claude Desktop?

Are there usage limits for MCP tools?

Can I customize MCP tool behavior?

Common Issues

Why is my PDF blurry or low quality?

Common causes and solutions:Images:

Use high-resolution images (300+ DPI)
Optimize image formats (PNG for graphics, JPEG for photos)
Avoid scaling images with CSS

Fonts:

Use web-safe fonts or properly embed custom fonts
Avoid very small font sizes (<10pt)
Ensure proper font licensing

CSS:

/* High-quality rendering */
img {
  image-rendering: optimizeQuality;
  max-width: 100%;
}

body {
  font-family: Arial, sans-serif;
  font-size: 12pt;
  line-height: 1.4;
}

My table breaks awkwardly across pages

Table pagination solutions:

/* Prevent breaking inside table rows */
table {
  page-break-inside: auto;
}

tr {
  page-break-inside: avoid;
  page-break-after: auto;
}

/* Keep table headers visible */
thead {
  display: table-header-group;
}

/* For very long tables */
.long-table {
  page-break-before: always;
}

Alternative approaches:

Split large tables into sections
Use landscape orientation for wide tables
Consider alternative layouts (lists, cards)

External resources aren't loading

Resource loading issues:Problem: External images, fonts, or CSS files don’t appear in PDF.Solutions:

Embed resources as data URLs:

<img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUg..." />

Use absolute URLs:

<img src="https://example.com/image.png" alt="Description" />

Inline critical CSS:

<style>
/* Critical styles here */
</style>

Best practice: Embed all critical resources to ensure reliability.

Getting More Help

Still need help?

Free Plan: Visit our community forum for user supportPaid Plans: Contact support@peedief.com with:

Your account email
Detailed issue description
Sample code or HTML (if applicable)
Error messages
Steps you’ve already tried

Premium Plans: Phone support available during business hours

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Complete API reference and integration examples

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User discussions, tips, and community support

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Getting started

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Frequently Asked Questions

Frequently Asked Questions

Template Questions

General Questions

Technical Questions

Billing Questions

MCP Questions

Common Issues

Getting More Help

Still need help?

Useful Resources

Status Page

API Documentation

Community Forum

Video Tutorials

Getting started

API Integration

MCP Integration

Configuration

Support

​Frequently Asked Questions

​Template Questions

​General Questions

​Technical Questions

​Billing Questions

​MCP Questions

​Common Issues

​Getting More Help

Still need help?

​Useful Resources

Status Page

API Documentation

Community Forum

Video Tutorials

Frequently Asked Questions

Template Questions

General Questions

Technical Questions

Billing Questions

MCP Questions

Common Issues

Getting More Help

Useful Resources